Wireless Diagnostics incorporates Monitor Mode. Which of the following customer scenarios would Monitor Mode help with the most?
A . A customer is having trouble sending and receiving Mail on a company wireless network.
B . A customer will intermittently have a Wi-Fi connection drop. The customer cannot narrow down any specific time that it happens.
C . A customer cannot connect to any password-protected wireless networks.
D . A customer is experiencing slow speeds on a specific public Wi-Fi connection.
Answer: B
Explanation:
Use Monitor mode for intermittent issues, such as unexpectedly dropped connections and auto-join issues. When an issue is detected, Monitor mode will automatically stop, indicate it’s detected an issue, and collect information about what occurred. Information will be saved to the desktop as part of the Wireless Diagnostics report, so that you may share it with a network specialist.
Explanation: https://support.apple.com/en-ap/HT202663
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