Posted by: Pdfprep
Post Date: November 4, 2020
A product failure in the customer’s hands is bad for the company.
Why do only 4% of the customers normally file a complaint?
A . The product guarantee takes care of the product.
B . A warranty is in place on the product.
C . It is a minor inconvenience.
D . They don’t think it will do any good.
Answer: D
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