Posted by: Pdfprep
Post Date: October 27, 2020
A company uses Dynamics 365 Customer Service. The company uses a manual process to manage call escalations.
You must use Power Automate to automate the process for routing escalated calls.
You need to create the flow.
Which type of connector should you use?
A . Microsoft Excel
B . Common Data Service
C . Office 365 Users
Answer: B
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