Posted by: Pdfprep
Post Date: October 30, 2020
A requirement states that when a case is assigned to a user for review, its work status is set to Open-Review.
Which two steps do you perform to implement this requirement? (Choose two.)
A . Add Open-Review as an allowed status on the case type record.
B . Configure a data transform to apply the Open-Review status on the appropriate assignments.
C . Apply the Open-Review status to the appropriate assignments.
D . Create a field value record for the Open-Review status.
Answer: AC
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