Which two should a systems engineer check, in order to find the MWI configuration errors?

A customer’s user tests voicemail functionality on a newly installed Cisco Unity Connection cluster and notices that the MWI function is not working properly. The user hears the greeting and can leave messages, but the MWI lamp on the phone is still switched off.

Which two should a systems engineer check, in order to find the MWI configuration errors? (Choose two.)
A . Review the MWI extensions of the created port group on the newly installed Cisco Unity Connection server, and check whether the extensions match the Cisco Unified Communications Manager configuration for MWI when integrating Cisco Unity Connection with the SCCP protocol.
B . Check whether the MWI service is activated and running in the Service Management section on the Cisco Unity Connection Serviceability page.
C . Check whether the search space of the created port group contains the route pattern for MWI extensions on the Cisco Unity Connection server.
D . Check whether the voicemail ports on Cisco Unified Communications Manager are properly registered when integrating Cisco Unity Connection with the SCCP protocol.
E . Review the port group configuration, and check whether the option “Enable Message Waiting Indicators” is checked when integrating Cisco Unity Connection with the SIP or SCCP protocol.

View Answer

Answer: AE