A company plans to implement Dynamics 365 Sales.
Which two out-of-the-box features can you use to capture leads? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A . emails
B . CSV files
C . Dynamics 365 Commerce
D . Dynamics 365 Customer Insights
Answer: A,B
Explanation:
Reference: https://www.dyn365pros.com/2015/11/11/microsoft-dynamics-crm-4-simple-steps-for-importing-leads-and- contacts/