PdfPrep.com

Which two commands would provide information to isolate the problem?

The call center has recently converted from 4 to 5 digit extensions. Since the conversion, callers to the Spanish Customer Service skill report that they can no longer reach a specific agent in the call center, even If they know the extension number.

Which two commands would provide information to isolate the problem? (Choose two.)
A . Display events extension
B . Display events vector
C . List trace vector
D . List trace extension

Answer: B,D

Exit mobile version