You need to reduce the load on telephone operators by implementing a chatbot to answer simple questions with predefined answers.
Which two AI service should you use to achieve the goal? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A . Text Analytics
B . QnA Maker
C . Azure Bot Service
D . Translator Text
Answer: B,C
Explanation:
Bots are a popular way to provide support through multiple communication channels. You can use the QnA Maker service and Azure Bot Service to create a bot that answers user questions.
Reference: https://docs.microsoft.com/en-us/learn/modules/build-faq-chatbot-qna-maker-azure-bot-service/