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Which THREE of the following non-financial objectives would be most appropriate for a listed company in the food retailing industry?

Which THREE of the following non-financial objectives would be most appropriate for a listed company in the food retailing industry?
A . Reduce customer complaints
B . Increase customer service quality
C . Reduce production time
D . Improve staff morale
E . Reduce raw material wastage

Answer: A,B,D

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