The Thomas-Kilmann model suggests five conflict handling strategies.
Which THREE of the following are part of the model?
A . Competing: both parties seek to maximise their own interests and goals thus creating winners and losers.
B . Conflict reduction: involves building on areas of agreement and changing attitudes and perceptions by use of compromises and concessions.
C . Collaborating: involves a ‘win-win’ strategy which is achieved through joint confrontation of the problem.
D . Conflict suppression: involves threatened authority or force or smoothing over the conflict by de-emphasing the seriousness of the situation.
E . Accommodation: involves a strategy in which one party puts the other party’s interest first even when it is to its own disadvantage.
Answer: A,C,E