Which three features can be assigned to a Contact Center Management agent?

A customer with Avaya Aura® Contact Center (AACC) needs to create a new Contact Center Management agent.

Which three features can be assigned to a Contact Center Management agent? (Choose three.)
A . Skillsets.
B . Activity Code
C . Call Presentation Class
D . Control Directory Number (CDN)
E . Threshold Class

View Answer

Answer: B,C,D