During a team meeting, the team discuss a technique where real or perceived benefits to the customer, direct costs and opportunity costs are assessed.
Which technique are they discussing?
A . Minimum Viable Product
B . Impact Mapping
C . Kano Analysis
D . Value Modeling
Answer: D
Explanation:
Value Modelling models value creation for stakeholders who use the solution. Value Modelling is also referred to as Customer Value Model. Value Modelling follows a basic structure: Customer value = Benefits C Cost Benefits can be real (solves a problem or completes a job) or perceived (increases status, reputation, likability).