Which step of the continual improvement model includes baseline assessments?
A . Did we get there?
B . Where are we now?
C . What is the vision?
D . Where do we want to be?
Answer: B
Which step of the continual improvement model includes baseline assessments?
A . Did we get there?
B . Where are we now?
C . What is the vision?
D . Where do we want to be?
Answer: B