Which statement about the ‘continual improvement model’ is CORRECT?

Which statement about the ‘continual improvement model’ is CORRECT?
A . Organizations should work through the steps of the model in the sequence in which they are presented
B . The flow of the model helps organizations to link improvements to its goals
C . The model is applicable to only certain parts of the service value system
D . Organizations should use an additional model or method to link improvements to customer value

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Answer: A