Which statement about Outbound campaigns is true?

Refer to the exhibit.

AACC allows the use of campaigns for Sales or Marketing purposes.

Which statement about Outbound campaigns is true?
A . Agent Scripts are loaded Into Agent Desktop from the CCMM Database. 4-C
B . Agent Scripts are loaded Into Agent Desktop from the CCT Database. 1-C
C . Agent Scripts are loaded Into Agent Desktop from the CCMA Database. 3-C
D . Agent Scripts are loaded Into Agent Desktop from the CCMS Database. 2-C

View Answer

Answer: B