Which practice owns and manages issues, queries and requests from users?

Posted by: Pdfprep Category: ITILFND_V4 Tags: ITILFND_V4 exam questions, ITILFND_V4 practice exam, ITIL Foundation Certification Post Date: October 26, 2020

Which practice owns and manages issues, queries and requests from users?
A . Incident management
B . Service desk
C . Change control
D . Problem management

Answer: B

Which practice owns and manages issues, queries and requests from users?

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