Which practice has a strong influence on the user experience and perception of the service provider?

Posted by: Pdfprep Category: ITILFND_V4 Tags: ITILFND_V4 exam questions, ITILFND_V4 practice exam, ITIL Foundation Certification Post Date: November 7, 2020

Which practice has a strong influence on the user experience and perception of the service provider?
A . Service desk
B . Change enablement
C . Service level management
D . Supplier management

Answer: A

Which practice has a strong influence on the user experience and perception of the service provider?

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