An organization is engaged in an effort to streamline the online customer experience. The business analyst (BA) prepares a business analysis information package to discuss the changes the customer will experience.
Which one of the following tools will assist the BA in this discussion?
A . Context Diagram
B . Data Dictionary
C . Visual Prototype
D . Business Rules
Answer: A
Explanation:
A context diagram is a data flow diagram that shows an entire system and how it exchanges information with external entities. It is like the big-picture view and is often used to describe the high-level context of net input flow and output flows of a system.