Which one of the following is the CORRECT set of steps for thecontinual service improvement approach?
A . Devise a strategy; Design the solution; Transition into production; Operate the solution; Continually improve
B . Where do we want to be?; How do we get there?; How do we check we arrived?; How do we keep the momentum going?
C . Identify the required business outcomes; Plan how to achieve the outcomes; Implement the plan; Check the plan has been properly implemented; Improve the solution
D . What is the vision?; Where are we now?; Where do we want to be?; How do we get there?; Did we get there?; How do we keep the momentum going?
Answer: D