Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?
A . Documentation is clear
B . Was timely in delivery
C . Required no redo
D . All of these answers are correct
Answer: D
Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?
A . Documentation is clear
B . Was timely in delivery
C . Required no redo
D . All of these answers are correct
Answer: D