Which of the following statements relate to the ‘hard Ss’ in Mckinsy’s model? Select ALL that apply.
A . The long-term direction of an organisation
B . The everyday procedures that an organisation has in place to govern its activity.
C . The operating approach of an organisation’s management.
D . An organisation’s employees and how they are developed, trained and motivated.
E . An organisation’s particular capabilities and competencies.
F . The values and beliefs of an organisation, including those expressed in the mission statement.
Answer: A,B