Users report they have to select the output tray at the printer, even though the correct tray is selected in the print dialog.
Which of the following should a technician perform FIRST to attempt to solve the problem?
A . Check the user’s account for the correct printing privileges.
B . Reinstall the driver on the print server.
C . Update the firmware on the commercial office printer.
D . Run Windows Update on the affected computers.
Answer: B