Which of the following should a technician do to troubleshoot this problem?

A user states the department laser printer continues to display a paper jam error message despite the jam being cleared .

Which of the following should a technician do to troubleshoot this problem?
A . Check the paper path for blocked sensors
B . Replace the duplex assembly
C . Run the printer’s internal diagnostics
D . Verify the pickup rollers are in working order

View Answer

Answer: A