Which of the following ordered steps should the administrator take to address the issue according to the troubleshooting theory?

A user reports that email does not work.

Which of the following ordered steps should the administrator take to address the issue according to the troubleshooting theory?
A . Reboot the email server, document the findings, collect additional information about the issue, and then determine if the issue affects one or multiple users.
B . Document the findings, determine if the issue affects one or multiple users, collect additional information about the issue, and then reboot the email server.
C . Collect additional information about the issue, determine if the issue affects one or multiple users, reboot the email server, and then document the findings.
D . Collect additional information about the issue, document the findings, determine if the issue affects one or multiple users, and then reboot the email server.

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Answer: C