DD is in charge of a group of twelve people involved in complex work. The group work together amicably and DD’s leadership is valued. DD is supported by KK, who often deals with the group on behalf of DD.
Recently KK resigned for family reasons, along with another member of the group who became despondent with change and DD has now recruited new members to the group.
DD has found the group dynamics have changed and various members complain about what they are expected to do.
Which of the following is the least appropriate approach that DD should adopt to ensure the group reverts back to its former cohesiveness?
A . Break the group into smaller teams and allow the groups to evolve again.
B . Introduce a series of team building training sessions.
C . Become directly involved in structuring the progression of the group, influencing the development of roles.
D . Emphasise the need for a new approach by carrying out disciplinary procedures for the individuals who are complaining.
Answer: D