Which of the following investigation techniques involves following a user for one or two days in order to find out what a particular job entails?
A . Scenario analysis.
B . Protocol analysis.
C . Shadowing.
D . Activity sampling.
Answer: C
Which of the following investigation techniques involves following a user for one or two days in order to find out what a particular job entails?
A . Scenario analysis.
B . Protocol analysis.
C . Shadowing.
D . Activity sampling.
Answer: C