Which of the following has MOST likely occurred on Ann’s computer?

Ann. a user, reported to the service desk that many files on her computer will not open or the contents are not readable. The service desk technician asked Ann if she encountered any strange messages on boot-up or login, and Ann indicated she did not.

Which of the following has MOST likely occurred on Ann’s computer?
A . The hard drive is falling, and the files are being corrupted.
B . The computer has been infected with crypto-malware.
C . A replay attack has occurred.
D . A keylogger has been installed.

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Answer: B