Which of the following BEST describes a problem?
A . An issue reported by a user
B . The cause of two or more incidents
C . A serious incident which has a critical impact to the business
D . The cause of one or more incidents
Answer: D
Which of the following BEST describes a problem?
A . An issue reported by a user
B . The cause of two or more incidents
C . A serious incident which has a critical impact to the business
D . The cause of one or more incidents
Answer: D