Which is one of the MAIN concerns of the ‘design and transition’ value chain activity?
A . Understanding the organization’s vision
B . Understanding stakeholder needs
C . Meeting stakeholder expectations
D . Ensuring service components are available
Answer: C
Explanation:
The purpose of ‘obtain/build’ value chain activity is "to ensure that service components are available when and where they are needed, and meet agreed specifications." Service components for ‘deliver and support’ and service components for design and transition are key outputs of ‘obtain/build’ value chain activity.