Which is a purpose of the ‘relationship management’ practice?
A . To systematically observe services and service components
B . To protect the information needed by the organization to conduct its business
C . To be the entry point and single point of contact for the service provider with all of its users
D . To identify, analyze, monitor, and continually improve links with stakeholders
Answer: D
Explanation:
Reference: https://wiki.process-symphony.com.au/framework/lifecycle/process/relationship-managementitil-4/