Which guiding principle considers how the steps of a process can be performed as efficiently as possible?
A . Start where you are
B . Focus on value
C . Think and work holistically
D . Optimize and automate
Answer: D
Explanation:
Reference: https://www.sysaid.com/blog/entry/the-7-guiding-principles-of-itil-4-practical-advice-to-helpyou-make-decisions