Which Expert Agent Selection (EAS), when is an agent-login ID associated with a specific extension?

Posted by: Pdfprep Category: 7392X Tags: , ,

Which Expert Agent Selection (EAS), when is an agent-login ID associated with a specific extension?
A . When the station has Auto Answer enabled
B . When the telephone extension is configured on the station form
C . When the agent’s login ID is administered in the switch
D . When the agent logs in at that extension

Answer: D

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