Which configuration feature in Cisco Unity Connections supports this action?

A customer calls into the Cisco Unity Connection-based auto-attendant of an organization and chooses an option to find an employee extension by entering the last name using the keypad.

Which configuration feature in Cisco Unity Connections supports this action?
A . class of service
B . directory handlers
C . call handler templates
D . user templates
E . interview handlers

View Answer

Answer: B