A customer wants to measure the system-wide Contact Center traffic, not just traffic on an individual skillset or application basis.
Which category of intrinsic would provide this information?
A . Open Queue
B . Traffic
C . Call
D . Time
Answer: D
A customer wants to measure the system-wide Contact Center traffic, not just traffic on an individual skillset or application basis.
Which category of intrinsic would provide this information?
A . Open Queue
B . Traffic
C . Call
D . Time
Answer: D