Which activity contributes to the ‘where are we now?’ step of the ‘continual improvement’ model?
A . Executing improvement actions
B . Performing baseline assessments
C . Defining the improvement plan
D . Understanding the business mission
Answer: B
Which activity contributes to the ‘where are we now?’ step of the ‘continual improvement’ model?
A . Executing improvement actions
B . Performing baseline assessments
C . Defining the improvement plan
D . Understanding the business mission
Answer: B