When using the Phantom Scan Utility (Pscan) to view waiting calls, what will occur when you select a Call ID and click the Clear button?

A technician is troubleshooting a hung call under Public Tabular Displays > Standard Skillset Display.

When using the Phantom Scan Utility (Pscan) to view waiting calls, what will occur when you select a Call ID and click the Clear button?
A . The call is disconnected and you must refresh the Real-Time Display Report.
B . The call is removed from the utility and from the Real Time Display Report.
C . The call is removed from the utility but will remain on the Real-Time Display Report
D . The call is removed from the Real-Time Display Report and the call is disconnected.

View Answer

Answer: C