Posted by: Pdfprep
Post Date: December 6, 2020
You review your current open cases in Dynamics 365 for Customer Service.
When should you use parent/child cases?
A . for cases for a customer who left a company and now works for a different company
B . for cases from the same company
C . for cases for two different customers with two different issues
D . for cases for two different companies with the same company name
Answer: B
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