When planning ‘continual improvement’, which approach for assessing the current state of a service is CORRECT?
A . An organization should always use a single technique to ensure metrics are consistent
B . An organization should always use a strength, weakness, opportunity and threat (SWOT) analysis
C . An organization should always develop competencies in methodologies and techniques that will meet their needs
D . An organization should always use an approach that combines Lean, Agile and DevOps methodologies
Answer: C