What would MOST likely indicate that a process should be reengineered rather than incrementally improved?

What would MOST likely indicate that a process should be reengineered rather than incrementally improved?
A . Large gap between customer requirements and performance
B . A stable demand signal
C . expansion of scope in the process
D . a decentralized organizational structure

View Answer

Answer: A

Explanation:

A process should be reengineered when there is a large gap between customer requirements and performance.