What two actions may be the cause for alerts not being sent?

You are a Dynamics 365 for Finance and Operations systems analyst.

A user configures an alert for purchase orders that have a delivery date of two weeks away. However, batch alerts are not being sent.

You need to troubleshoot why alerts are not processing.

What two actions may be the cause for alerts not being sent? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A . The date format in the Dynamics 365 tenant does not match the format in the client device-CD
B . A batch processing window may be set up for that batch job.
C . The change-based alert has expired.
D . There may not be a batch server assigned to the batch job.

View Answer

Answer: C,D

Explanation:

Reference: https://community.dynamics.com/ax/b/shafeealabadiaxtutorials/posts/ax-2012-alert-management-part-ii-due-date-alerts