What should the queue administrator do to allow human users to process the work items in an efficient manner?

A bot assigned to a queue to service work items has malfunctioned and needs to be repaired. The time to correct has been estimated at three days. Meanwhile the queue has 5000 work items that need to be processed.

What should the queue administrator do to allow human users to process the work items in an efficient manner?
A . Export work items to CSV and distribute to the human work force
B . Notify the business owner that the queue is out of service for three days
C . Create a custom role, assign the human workforce to the role, then add the role as a consumer of the queue
D . Assign the human users to a role registered as a participant of the queue

View Answer

Answer: A