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What should the business analyst do next as part of the root cause analysis in order to analyze and resolve the discrepancy?

Through user acceptance testing, a software flaw was identified.

What should the business analyst do next as part of the root cause analysis in order to analyze and resolve the discrepancy?
A . Create a functional decomposition.
B . Create a fishbone diagram.
C . Create a Delphi estimation
D . Create an interface analysis.

Answer: B

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