What question should you ask next to isolate the issue to hardware?

Leigh states that her MacBook Pro (Retina, 15-inch, Mid 2015) does not recognize the SD card she brought with her. You have her reproduce the issue and discover that she is properly inserting the card.

However, it is not recognized by Photos or Image Capture.

What question should you ask next to isolate the issue to hardware?
A . What kind of files or images are on the SD card?
B . Are you running the latest version of Photos?
C . Have you tried resetting your SMC and NVRAM?
D . Have you had this issue with all SD cards or just this one?

View Answer

Answer: D