Posted by: Pdfprep
Post Date: October 31, 2020
Your customer is looking to add a contact center solution to their IP Office TM base, but describes customer interactions which would benefit by more advanced features, such as live monitoring and quality management.
What offers could you suggest connecting to implement both simple inbound voice call routing and enterprise-grade features? (Select two.)
A . Avaya IX TM Spaces
B . Avaya Contact Center Select
C . Avaya IX TM Contact Center
D . Avaya IX TM Workforce Engagement Select
E . Avaya IX TM Meetings
Answer: BD