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What must the administrator do before making another attempt?

An administrator attempts an IBM Web Sphere Application Server package installation, but it fails.

What must the administrator do before making another attempt?
A . Uninstall IBM installation Manager and reinstall it.
B . Use Installation Manager to uninstall everything under the package, and ignore any errors.
C . Delete everything in the product directory before uninstalling the package using Installation Manager
D . Restore a backup copy of the previous version of the product before using Installation Manager again.

Answer: C

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