Posted by: Pdfprep
Post Date: November 30, 2020
What is the first step in determining what a customer "wants"?
A . Have sit down meeting with them
B . Evaluate what customer gives
C . Identify who the customer is
D . Listen to the customer
Answer: C
Explanation:
First step is to listen to identify who the customer is. In complex business world, it may not be as easy as you would think.
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