What is a definition of a problem?

What is a definition of a problem?
A . An unplanned interruption to a service, or reduction in the quality of a service
B . A cause, or potential cause, of one or more incidents
C . An incident for which a full resolution is not yet available
D . Any change of state that has significance for the management of a configuration item (CI)

View Answer

Answer: B

Explanation:

Reference: https://www.bmc.com/blogs/itil-problem-management/