What do customer perceptions and business outcomes help to define?
A . The value of a service
B . Governance
C . Total cost of ownership (TCO)
D . Key performance indicators (KPIs)
Answer: A
What do customer perceptions and business outcomes help to define?
A . The value of a service
B . Governance
C . Total cost of ownership (TCO)
D . Key performance indicators (KPIs)
Answer: A