Posted by: Pdfprep Category: ITIL-F Tags: ITIL-F exam questions, ITIL-F practice exam, Exin Certification Post Date: December 6, 2020 Pdfprep2020-12-06T22:19:36+00:00 What do customer perceptions and business outcomes help to define?A . The value of a serviceB . GovernanceC . Total cost of ownership (TCO)D . Key performance indicators (KPIs) View Answer Answer: A Prev QuestionNext Question Author Pdfprep Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment * Name * Email * Website Save my name, email, and website in this browser for the next time I comment.
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