What are two methods for creating a conference call in Genesys Cloud?

What are two methods for creating a conference call in Genesys Cloud?
A . With multiple active calls, click and drag an unselected call onto the previously selected call details.
B . Click the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference.
C . Click the Conference button in Genesys Cloud’s directory then enter the names or phone numbers of the attendees
D . Have all attendees call you. When all calls are active, click the Start Conference button.

View Answer

Answer: B

Explanation:

Reference: https://help.mypurecloud.com/articles/make-conference-call/